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Support FAQ - Troubleshooting Glossary of Terms

FAQ - Security Terms Glossary

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TNT Security customer support prepared glosary of commonly used terms and frazes. Click on the question that describes your problem and refernce your user manual for details. If you misplaced your user manual - instructions book, you will most likely find one in our PDF section.  If you still need help after troubleshooting, please contact TNT Security Technical Support Online or call us on 1800 588 889

24 Hour Zone

FAQ - Security Terms Glossary
24 Hour zone - A device that remains armed constantly. Examples of 24 hour devices are Fire and Panic.

Access Control System

FAQ - Security Terms Glossary
Access Control System - This system allows your employees to enter your premises and/or specific areas with an access card, controlled either by you or by TNT Security. We also have the newest form of access control by visual picture, finger print and whole hand identification.

Alarm Dialler Panel

FAQ - Security Terms Glossary
Alarm Dialler Panel - This box contains the 'brain' of the alarm system. It is usually located beside your electrical powerpoint for a wired system.

Alarm Maintenance Contract

FAQ - Security Terms Glossary
Alarm Maintenance Contract - When you sign a contract with an alarm installer to maintain your system on an annual basis.

Alarm Monitoring

FAQ - Security Terms Glossary
Alarm Monitoring - The sending of alarm, trouble, and other signals to a remote location such as a Central station. Monitoring Supervision of home security system works by sending alert through a phone connection to 3rd party or to your own mobile/work phone.

Alarm Screens

FAQ - Security Terms Glossary
Alarm Screens - These are standard window screens that have a special wire woven in the screening. They are designed to detect someone cutting the screen.

Alpha Display

FAQ - Security Terms Glossary
Alpha Display - A Keypad that displays the condition of the system in text rather than with LED's.

Arming

FAQ - Security Terms Glossary
Arming - The process of "Turning On" the alarm system.

Back up Battery

FAQ - Security Terms Glossary
Back up Battery - The alarm system contains back up batteries which keeps it active in the event of an electrical outage for a specified amount of time. Alarm kit battery back should last for a minimum of 6 hours.

Bypass

FAQ - Security Terms Glossary
Bypass - The act of temporally disconnecting a part of the system, a bypassed device can not trigger an alarm.

CCTV

FAQ - Security Terms Glossary
CCTV - Closed Circuit Television. A video surveillance system (closed circuit television) that allows you to observe high risk areas and/or sensitive transactions.

Central Station

FAQ - Security Terms Glossary
Central Station - A remote location that is designed to monitor signals from alarm systems.

Controlled Zones

FAQ - Security Terms Glossary
Controlled Zones - Zones that can be turned on or off by an authorized user of the system. Examples of Controlled zones are door contacts and motion detectors.

Disarm

FAQ - Security Terms Glossary
Disarm - The process of turning the security system/alarm off.

Door Contact

FAQ - Security Terms Glossary
Door Contact - (Door and Window Contact): A normally magnetic switch, which detects if a door or window, is closed or open.

Dual Detector

FAQ - Security Terms Glossary
Dual Detector - Any device that uses two different sensing technologies to detect an intrusion. Dual detectors are thought to be less susceptible to false alarms.

Dual Tech - DTEC

FAQ - Security Terms Glossary
Dual Tech (DTEC)- Dual Technology - where a single device operates on two different types of technology. Must common use is where a PIR and a Microwave detector is combined into one movement detector.

Entry Delay

FAQ - Security Terms Glossary
Entry Delay - A predefined period of time that the user has to disarm the system.

Exit Delay

FAQ - Security Terms Glossary
Exit delay - A predefined period of time that the user has to leave the premises after arming the system.

Fire Alarm Verification

FAQ - Security Terms Glossary
Fire alarm verification - A fire zone feature that attempts to minimize false alarms by not signaling an alarm when a smoke detector trips the first time.

Force Arming

FAQ - Security Terms Glossary
Force Arming - The act of arming a security system with one or more devices in trouble. When armed in this manner the faulted devices will not detect any intrusion. On some systems if the device that was in trouble returns to its normal state it will become an active device capable of detecting an intrusion.

Glass Break Sensors

FAQ - Security Terms Glossary
Glass break Sensors - These sensor devises sense or detect the special sound of breaking window glass. When the sound is detected an alarm is sent to our 24-Hour Local Monitoring Station. The alarm system must be armed.

GSM

FAQ - Security Terms Glossary
GSM - Global System for Mobile communications, mobile phone.

Hard Wired

FAQ - Security Terms Glossary
Hard Wired - Alarm system that uses wires to connect all of the devices to the control.

Interior zones

FAQ - Security Terms Glossary
Interior zones - Devices that would be activated by normal movement within the premises. Examples of interior zones are motion detectors or contacts on bedroom doors.

IP

FAQ - Security Terms Glossary
IP - Internet protocol.

Keypad

FAQ - Security Terms Glossary
Keypad - A device used to arm or disarm the system. This is the device that is used to interface with the system. All new alarms systems have entry keypads with illuminated push buttons, LCD, or Touch screen. The arrangement of the buttons is similar to a telephone touch pad for easier operation. TNT Security offer both English read-out display and LED (lighted zone indicators)

Leased

FAQ - Security Terms Glossary
Leased - A system where the Security Company maintains ownership of the equipment.

LED

FAQ - Security Terms Glossary
LED - Light Emitting Diode. An electronic device that lights up when power is applied. These devices are used as various status indicators.

Magnetic Contacts

FAQ - Security Terms Glossary
Magnetic Contacts - These consist of 2 parts, the magnet and the contact. The magnet is placed on the part of the window or door that opens. The contact is placed on the frame and connected into the alarm cable circuit. When the window or door opens and the magnet moves away, it opens the circuit and sends a signal to the alarm control panel.

Master Code

FAQ - Security Terms Glossary
Master Code - The operators code for the system that has additional privileges such as being able to delete other user codes.

Microwave

FAQ - Security Terms Glossary
Microwave - A motion detector that uses high frequency radio waves to detect motion. Similar to an ultrasonic.

Motion Detector

FAQ - Security Terms Glossary
Motion detector - A device designed to detect movement within the premises. Examples of motion detectors are Microwave, Ultrasonic, and PIR.

Panic Button

FAQ - Security Terms Glossary
Panic Button - A Device which when pressed causes a full alarm condition regardless of whether or not the alarm system is set/unset. This may be enabled to cause a silent alarm if the system is monitored. The alarm keypad contains a panic button feature on it as standard. Additional panic buttons can be installed if required.

Partial protection

FAQ - Security Terms Glossary
Partial protection - Protection that will detect the opening of a door or window.

Partition

FAQ - Security Terms Glossary
Partition - A zone or group of zones programmed as an area within the premises. For example if you kept your stamp collection in a room, normally not used, you could have all of the detection devices in that room programmed as a partition. In this manner that room will still be protected even when the main house system is disarmed. Also works well for gun cabinets, safes, etc.

PIR

FAQ - Security Terms Glossary
PIR - A device that uses Infra ed energy to detect motion within the premises.

Point of Protection

FAQ - Security Terms Glossary
Point of Protection - A single detection device such as a door contact or motion detector. Multiple points can be wired to a single zone, such as all rear windows.

PSU

FAQ - Security Terms Glossary
PSU - Power Supply Unit.

Remote program

FAQ - Security Terms Glossary
Remote program - The ability to access the program in the control panel and make changes.

RF

FAQ - Security Terms Glossary
RF - Radio Frequency. Used to describe wireless transmission of signals.

Seismic detector

FAQ - Security Terms Glossary
Seismic detector - A device designed to detect the vibrations caused when breaking glass, wood or other materials.

Sensor reset

FAQ - Security Terms Glossary
Sensor reset - Certain devices, such as smoke detectors, must be manually reset after tripping. This reset process generally involves removing power from the detector for a few seconds.

Smoke detector

FAQ - Security Terms Glossary
Smoke detector - A device that detects the presence of smoke. There are 2 basic types of smoke detectors, Ionization and Photoelectric.

Stress detector

FAQ - Security Terms Glossary
Stress detector - A device that detects the motion in beams when walking above or near the detector.

Swinger shunt

FAQ - Security Terms Glossary
Swinger shunt - An option on some controls which will automatically by pass any zone after a pre-set number of trips, during an armed cycle. Some controls will reactivate the zone if it remains normal for a period of time.

Ultrasonic detectors

FAQ - Security Terms Glossary
Ultrasonic detectors - Motion detectors that use high frequency sound waves to detect motion within the area.

User codes

FAQ - Security Terms Glossary
User codes - Codes that are used to arm, disarm, or perform other operations of the system. Some controls have levels of authority which can limit what functions a user can perform. In a partitioned system user codes can also be assigned to the various areas.

Watch mode

FAQ - Security Terms Glossary
Watch mode - An arming level that will only activate a sounder at the keypad when a door or window is opened.

Wireless

FAQ - Security Terms Glossary
Wireless - A system that uses Radio waves or RF to send intrusion or status signals from detectors to the control. A supervised system also monitors the condition of the transmitter as well as its battery. These systems will alert you if a transmitter fails or its batter starts to get low. An unsupervised system does not monitor the condition of the transmitters or batteries.

Zone

FAQ - Security Terms Glossary
Zone - A point or group of points in a system. Making each detection device its own zone greatly reduces troubleshooting of problems and false alarms

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